Roads & Street Maintenance

Maintenance of Highway 32 and 43

Maintenance of Highway 43 and Highway 32, and all intersections along these highways through Whitecourt is the responsibility of Alberta Infrastructure.

If you have concerns regarding maintenance, traffic signals, or safety along Highways 32 or 43 please contact Ledcor at 780-778-0008.

Maintenance of Local Streets and Roads

Please report broken traffic signals to the Town Office at 780-778-2273.

If you have questions regarding maintenance or safety of local roads and streets (excluding Highway 43 and 32) please contact the Infrastructure Services Department at 780-778-2273.

Snow & Ice Control

The Town of Whitecourt utilizes a variety of snow clearing and ice control methods to keep Whitecourt roads and walkways safe.

Snow & Ice Control Practices

The Town's initial action is to spread sand at intersections and slippery locations.  This is followed by clearing (plowing), and removal of snow in limited areas.  These activities take place seven days a week, at all hours that staff and equipment are available.

Road and sidewalks are done in a priority order to maximize safe travel for the greatest number of users.

  • Major arterial roads and collector roadways, to give good access to within a few blocks of most areas and allow school bus operations.

  • Downtown business district, to allow owners time in advance to clean adjacent sidewalks.

  • Residential or local roadways.

  • Industrial roads.

For information on the current snow removal schedule and other road information, follow Whitecourt on Facebook.


Sidewalk Clearing Responsibilities

All property owners are responsible for clearing snow and ice from public sidewalks adjacent to their property before the first residential plowing by Town forces. Once plowing begins, Town crews will plow snow onto sidewalks.  If Town forces place snow on sidewalks adjacent to your property, you are not required to clear it.  If you live in a cul-de-sac or an area where there are only sidewalks on one side of the street, you may be required to clear snow every year.  Reference the Directional Movement map above, or check with the Infrastructure Services Department, to find out if you have to clear your sidewalk this winter season. In residential areas, sidewalks must be cleared within 48 hours of the end of a snowfall.  In the downtown commercial area, sidewalks must be cleared within 24 hours of the end of a snowfall.  Sidewalks should normally be cleared of snow and ice for the entire finished width, to the finished surface.  Please note that Bylaw 1475 prohibits the use of snow-clearing devices powered by an engine in residential areas before 6:00 a.m. on weekdays or Saturdays, and before 9:00 a.m. on Sundays or statutory holidays.

Become A Snow Star

'Tis the season for snow and snow removal.  Many of our neighbours have difficulty removing the snow from their driveways and sidewalks. If you would like to help a senior or an individual with physical difficulties, become a Snow Star!  Call Community Services at 780-778-6300. If you NEED this service please call Community Services, 780-778-6300, to have your name placed on our registry.

To report a street or traffic light malfunction, or other road maintenance concern, please contact the Infrastructure Services Department at 780-778-2273.