Whitecourt Transit

Whitecourt Transit encompasses a variety of services and programs,
and includes Public Transit and Dial-A-Bus service.
See below for more information.

 

Public Transit

Public Transit offers a cost-effective, environmentally friendly, and convenient alternatives for getting around town.

The route provides service throughout the valley and hilltop areas of Whitecourt, and follows a loop throughout town that takes approximately one hour to complete.   The buses are low floor accessible with no steps, and can accommodate wheelchairs, scooters, walkers and strollers.  

  • Monday to Thursday: 6:30 a.m. to  8:44 p.m.
  • Friday: 6:30 a.m. to 7:44 p.m.
  • Saturday 9:00 a.m. to 3:44 p.m.
  • No bus service on Sundays and statutory holidays

CHANGES TO SERVICE DURING COVID-19 PANDEMIC

  • Masks or face coverings are required to use Whitecourt Public Transit services.  Drivers will require riders to have a mask or face covering (scarf, bandana) on prior to entering the bus.  Per provincial guidelines, children 12 and under are not required to wear face coverings.  For more information on mask use, please visit the Government of Alberta's website. 

Track your bus live!

The TransLoc app puts you in control with real-time tracking so you'll never miss your bus again! Track your bus anywhere, anytime from your phone or computer.

To view the Whitecourt Public Transit buses moving in real-time online, click here - or download the TransLoc app onto your mobile device.

  • Track your bus live (don't be left out in the cold or miss your bus again!)

  • Plan your route

  • Find bus schedule information

  • Receive special messages and service notifications specifically for Whitecourt Public Transit users

  • Provide feedback on our Public Transit service

  • Participate in Public Transit surveys

Public Transit Fares

Cash Fares  $3
Transit 10-Ticket Pack $25
Adult Monthly Pass  $70
Senior/Youth Monthly Pass $40
Children 6 and Under  Free
Youth Groups (contact the Transit Coordinator for more information) $1/child

Where to buy

Passes and ticket packs can be purchased at:

  • Town of Whitecourt Office - 5004 52 Avenue
  • Allan & Jean Millar Centre - 58 Sunset Boulevard
  • IGA - 4802 51 Street

Public Transit Route & Stops

For more information on Public Transit contact the Transit Coordinator at 780-778-3637 ext. 429 or transit@whitecourt.ca

Advertising with Public Transit

Get noticed by advertising with Public Transit.  Space is currently available. Contact the Transit Coordinator at 780-778-3637 ext. 429 or email transit@whitecourt.ca for more information on advertising rates and options.

  • Transit Advertising Guide

  • Exterior advertising is available on the back of 3 buses for semi-annual or annual terms at a cost of $500 per month (just $5,500 per year per bus).  

  • There are five bus shelters with space available for semi-annual or annual terms at a cost of $300-$400 per month (location dependent).  

  • Interior advertising is available for $60-$200 per month.

Transportation Grant Program For Seniors And Persons With Disabilities

The Transportation Grant Program for Seniors and Persons with Disabilities is a transportation voucher program that provides 12 vouchers twice per year to qualified recipients.  Vouchers can be used in lieu of fare on Public Transit, in a taxi (restrictions apply) and in the Dial-A-Bus (restrictions apply).  Taxi use is only permitted when Public Transit and/or Dial-A-Bus are not operating.

  • Voucher: Taxi Cab - One voucher plus a $3.65 (GST included) fee (substituting additional tickets for the $3.65 fee is not accepted).

  • Voucher: Dial-A-Bus - One voucher only per one-way ride. If you do not have a voucher, there is a $3.00 (no GST) one way fee.

  • Voucher: Whitecourt Public Transit - One voucher only per one-way ride. If you do not have a voucher, there is a $3.00 (no GST) one way fee.

  • Monthly Passes - Monthly bus passes are available for use on Public Transit and Dial-A-Bus.

To be eligible for the program individuals must be over 65 years, and/or receiving AISH benefits, or have a mental or physical disability that has been assessed by a doctor.  

Dial-A-Bus service

Dial-A-Bus is a section of Whitecourt Transit that provides specialized, accessible, to-the-door services, within the corporate limits of Whitecourt, for individuals with physical or cognitive impairments who are unable to access Public Transit stops.  To be eligible for the program individuals must be over 65 years, and/or receiving AISH benefits, or have a mental or physical disability that has been assessed by a doctor. 

All individuals who require the use of Dial-A-Bus service must complete a Dial-A-Bus application form and have an assessment completed by a physician.  Physicians will only approve individuals who are not able to access Public Transit stops due to a physical or a cognitive impairment.

Please contact Community Services at 780-778-6300 if you have questions regarding the application process.

Eligible individuals can ride the Dial-A-Bus:

  • Hours of Operation: Monday to Friday 9:30 a.m. to 12:00 noon, and 1:00 p.m. to 3:00 p.m.  (The last pickup will be at 2:45 p.m.)

  • Cash: $3.00 one-way fee (GST included)

  • Voucher: One voucher per one-way ride

  • Monthly Pass: $40.00/month.  Can also be used on Public Transit.

You must be a registered user to ride the Dial-A-Bus.  Applications can be picked up at Guest Services at the Allan & Jean Millar Centre or downloaded from the link below.

Do you have questions about program applications, fares, routes or advertising? Contact Community Services at the Allan & Jean Millar Centre at 780-778-6300.