Whitecourt Transit encompasses a variety of services and programs,
and includes Public Transit and Dial-A-Bus service.
See below for more information.
Public Transit offers a cost-effective, environmentally friendly, and convenient alternatives for getting around town.
The route provides service throughout the valley and hilltop areas of Whitecourt, and follows a loop throughout town that takes approximately one hour to complete. The buses are low floor accessible with no steps, and can accommodate wheelchairs, scooters, walkers and strollers.
- Monday to Friday: 6:30 a.m. to 8:44 p.m.
- Saturday : 9:00 a.m. to 4:44 p.m.
- No bus service on Sundays and statutory holidays
CHANGES TO SERVICE DURING COVID-19 PANDEMIC
On Wednesday, April 1, 2020, peak transit service will be suspended until further notice. Hourly service during the week will continue to operate as scheduled, as well as weekend service. Updates on the status of the transit service will continue to be posted on TransLoc as well as the Town of Whitecourt’s Facebook page and at website at www.whitecourt.ca.
Track your bus live!
The TransLoc Rider app puts you in control with real-time tracking so you'll never miss your bus again! Track your bus anywhere, anytime from your phone or computer.
To view the Whitecourt Public Transit buses moving in real-time online, click here - or download the TransLoc Rider app onto your mobile device.
Track your bus live (don't be left out in the cold or miss your bus again!)
Plan your route
Find bus schedule information
Receive special messages and service notifications specifically for Whitecourt Public Transit users
Provide feedback on our Public Transit service
Participate in Public Transit surveys
Public Transit Fares
|Transit 10-Ticket Pack
|Adult Monthly Pass
|Senior/Youth Monthly Pass
|Children 6 and Under
|Youth Groups (contact the Transit Coordinator for more information)
Where to buy
Passes and ticket packs can be purchased at:
- Town of Whitecourt Office - 5004 52 Avenue
- Allan & Jean Millar Centre - 58 Sunset Boulevard
- IGA - 4802 51 Street
UPDATE - Where to buy Transit passes during Town Office and Allan & Jean Millar Centre closure:
Monthly public transit passes and ticket books can be purchased with a credit card over the phone by calling Guest Services at the Allan & Jean Millar Centre. (780-778-3637 extension “0”). Passes and ticket books purchased over the phone will be available for pick up from a public transit driver.
Monthly passes and ticket books can be purchased with cash on a public transit bus from a driver. The exact amount of $40.00 for a monthly pass or $25.00 for a ticket book is required as change cannot be provided by the driver. Cash fares, per one-way ride, are also accepted ($3.00).
Public Transit Route & Stops
For more information on Public Transit contact 780-778-3637 or firstname.lastname@example.org
Advertising with Public Transit
Get noticed by advertising with Public Transit. Space is currently available. Contact 780-778-3637 or email email@example.com for more information on advertising rates and options.
Transit Advertising Guide
Exterior advertising is available on the back of 3 buses for semi-annual or annual terms at a cost of $500 per month (just $5,500 per year per bus).
There are five bus shelters with space available for semi-annual or annual terms at a cost of $300-$400 per month (location dependent).
Interior advertising is available for $60-$200 per month.
In 2018, Whitecourt purchased a third high efficiency diesel bus to add to our fleet with the assistance of the GreenTrip and Public Transit Infrastructure Fund.
Transportation Grant Program For Seniors And Persons With Disabilities
The Transportation for Seniors and Persons with Disabilities Grant Program is a transportation voucher program that provides 12 vouchers twice per year to qualified recipients. Vouchers can be used in lieu of fare on Public Transit, and in the Dial-A-Bus (when approved for service), and in a taxi. Taxi use is only permitted when Public Transit and/or Dial-A-Bus are not operating.
Voucher: Taxi Cab - with a $3.65 (GST included) charge plus a voucher (substituting additional tickets for the $3.65 fee is not accepted).
Voucher: Dial-A-Bus - One voucher only. If you do not have a voucher, there is a $3.00 (no GST) one way fee.
Voucher: Whitecourt Transit - One voucher only. If you do not have a voucher, there is a $3.00 (no GST) one way fee.
Dial-A-Bus Monthly Pass - Can be used on Public Transit.
To be eligible for the program individuals must be over 65 years, and/or receiving AISH benefits, or have a mental or physical disability that has been assessed by a doctor.
Dial-A-Bus is a section of Whitecourt Transit that provides specialized, accessible, to-the-door services for individuals with physical or cognitive impairments who are unable to access Public Transit stops. To be eligible for the program individuals must be over 65 years, and/or receiving AISH benefits, or have a mental or physical disability that has been assessed by a doctor.
All individuals who require the use of Dial-A-Bus service must complete a Dial-A-Bus application form and have an assessment completed by a physician. Physicians will only approve individuals who are not able to access Public Transit stops. This may include individuals who are experiencing physical or functional disabilities, or health conditions (temporary or permanent).
Please contact Community Services at 780-778-6300 if you have questions regarding the application process.
Eligible individuals can ride the bus:
Hours of Operation: Monday to Friday 9:30 a.m. to 12:00 noon, and 1:00 p.m. to 3:00 p.m. (The last pickup will be at 2:45 p.m.)
Cash: $3.00 one-way fee (GST included)
Voucher: One voucher per one-way ride
Monthly Pass: $40.00/month. Can also be used on Public Transit.
You must be a registered user to ride the Dial-A-Bus. Applications can be picked up at Guest Services at the Allan & Jean Millar Centre or downloaded from the link below.