The Town Office is open Monday to Friday from 8:30 a.m. - 4:30 p.m. (closed between noon and 12:30 p.m.) and can process your payment with cash, cheque, Interac, Visa, and Mastercard. Payments can also be made through your financial institution.
Virtual City Hall allows Whitecourt property owners and utility account holders 24-hour access to information on about their Town of Whitecourt accounts.
Information available includes:
- MY CITY ACCOUNT: View personal account balances and payment history, current and past bills; as well as pay outstanding balances online with VISA or MasterCard. (There is a $5,000 maximum transaction on limit per account per year.) It is quick, easy, and secure.
- PROPERTY SEARCHES: Users can search for roll numbers, assessment information, and address details for all properties within the community. This function does not require you to have an activate account or to log in.