Roads & Street Maintenance
Local Roads
To report a street or traffic light malfunction, or other road maintenance concern, please contact the Infrastructure Services Department at 780-778-2273.
Highway 43 and 32
If you have questions regarding maintenance or safety of Highway 43 and 32 please contact Ledcor at https://ledcorhighways.com/contact-us/.
CN Rail
If you have non-emergency concerns regarding noise, train whistling, or trains blocking a crossing, please contact CN at 1-888-888-5909 (phones are answered Monday to Friday 9am to 6pm ET) or contact@cn.ca.
Snow Removal Update - February 2, 2023
Snow removal activities are scheduled in the following areas on Friday, February 3:
- 55 Avenue (portion of)
- Feero Drive (portion of)
- Sakwatamau Drive (portion of)
- Baxter Crescent (portion of)
See the attached map for details.
Tag and Tow will be in effect in all areas between 1am and 5pm on Friday, February 3. Vehicles left on the road between these times will be ticketed and towed.
Snow & Ice Control
The Town of Whitecourt utilizes a variety of snow clearing and ice control methods to keep Whitecourt roads and walkways safe.
Snow & Ice Control Practices
The Town's initial action is to spread sand at intersections and slippery locations. This is followed by clearing (plowing), and removal of snow in limited areas. These activities take place seven days a week, at all hours that staff and equipment are available.
Road and sidewalks are done in a priority order to maximize safe travel for the greatest number of users.
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Major arterial roads and collector roadways, to give good access to within a few blocks of most areas and allow school bus operations.
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Downtown business district, to allow owners time in advance to clean adjacent sidewalks.
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Residential or local roadways.
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Industrial roads.
For information on the current snow removal schedule and other road information, follow Whitecourt on Facebook.
Sidewalk Clearing Responsibilities
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All property owners are responsible for clearing snow and ice from public sidewalks adjacent to their property.
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If Town forces place snow on to sidewalks adjacent to your property, you are not required to clear it.
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Once Town crews remove snow from your sidewalk the resident is then responsible to clear it again or until snow is plowed back on the sidewalk. This is taken from Bylaw 1245 section(4) “if the Town, in the course of its snow and ice control activities, places snow or ice on a sidewalk, the owner or occupier of the adjacent parcel of land is exempt from paragraph II(1),(2) and (3) above until such time as the snow and ice are removed by the town or natural occurrence.”
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In residential areas, sidewalks must be cleared within 48 hours of the end of a snowfall.
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In the downtown commercial area, sidewalks must be cleared within 24 hours of the end of a snowfall.
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Sidewalks should normally be cleared of snow and ice for the entire finished width, to the finished surface.
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The Town of Whitecourt provides a mix of salt/sand for local residents and businesses to use on area sidewalks (this product is not available to contractors). A green bin is located at the Whitecourt Legion parking lot (in downtown Whitecourt along 52 Avenue) with the salt/sand for free pickup - please bring your own bucket. (Maximum 20 kilograms or 45 pounds per week per household or business.)
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Please note that Bylaw 1475 prohibits the use of snow-clearing devices powered by an engine in residential areas before 6:00 a.m. on weekdays or Saturdays, and before 9:00 a.m. on Sundays or statutory holidays.
Did you know?
During snow season our crews are ready to clear local roads as quickly and effectively as possible. We maintain the following:
- 130 lane kilometres of roads;
- 16 public buildings and facilities;
- 43 transit bus shelters/pads/stops;
- 8 kilometres primary priority pathways and 6 kilometres of secondary priority pathways;
- 4 outdoor rinks;
- Rotary Park pond;
- public facilities parking lots;
- 8 sewer lift stations;
- water intake; and
- Water Treatment Plant
In total, Whitecourt employs 6 operators to clear roads and 9 staff members to maintain pathways and facilities during the winter months. We appreciate residents’ patience and understanding as we work to maintain and clear local infrastructure.
Snow & Ice Control Frequently Asked Questions
50 Street/Legion Street Extension Project Underway

Equipment is on site and work is underway on the 50 Street/Legion Street extension project.
Originally identified in the 2017 Sportsfield Master Plan, this project been part of Whitecourt’s capital plan for several years. The road extension will increase safety and access into Rotary Park, and assist with traffic control and reduce congestion. It will also help to revitalize the downtown by providing direct access to Rotary Park from the downtown core.
In July 2022, Clark Builders was named the construction manager for the project; and, Kichton Contracting Ltd, in partnership with Jason Thomas Enterprises, will be completing the site preparation work. Fencing has been erected around the main construction area.
Rotary Park will remain open during construction; however, access into the Park may change as the project progresses. Park users are asked to obey all posted signs and barricades. Currently, motor vehicle access to Rotary Park remains open; pedestrian access to the Park from 50 Street will be rerouted.
Construction updates will be posted here and the Whitecourt Facebook page as necessary.
Road Ban Bylaw 1564
Preventing road damage by weight restrictions
We need weight restrictions to prevent damage to the Town of Whitecourt roads.
In the spring, frozen roads start to thaw. During spring, roads are weakened by excess water in the road base and can be damaged by heavy vehicles. The thawing water may not drain out of the gravel that is under the pavement. This is because the surrounding soil may be frozen or too solid. The water will soak into the gravel. When the water is absorbed, the road will temporarily lose strength. When this happens, the road cannot support heavier vehicles. Gravel roads are more vulnerable or susceptible to damage.
When road bans are in effect, vehicle loads are restricted to 75% per axle weights in accordance with the provisions of the Town of Whitecourt Bylaw 1564. Please watch for and obey signage.
Road Use Permit Application (Fillable)